Privacy Policy

Introduction

Nano Technologies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Note on scope: this policy governs personal information about identifiable individuals. It does not cover business contact details — such as a person's name, job title, or work phone/email used solely to reach them at their place of business.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or use our services
• Fill out a contact form or request information
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions
• Contact our customer support

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Professional information (real estate license number, brokerage details)
• Business information (website preferences, MLS® board affiliations)
• Payment information (processed securely through third-party payment processors)
• Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and interaction with website features

This technical data is gathered to understand site traffic patterns and usage trends, not to identify individual visitors. We will only attempt to trace this information back to a specific person if needed to investigate a security incident, suspected misuse of our terms, or as otherwise required by law.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Creating and managing your account
• Processing your transactions and sending related information
• Communicating with you about services, updates, and promotional offers
• Responding to your inquiries and providing customer support
• Improving our website and services through analytics
• Detecting and preventing fraud and security issues
• Complying with legal obligations and enforcing our terms
• Sending you technical notices and support messages
• Personalizing your experience on our website

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing and billing services
• Email delivery and marketing platforms
• Website hosting and analytics services
• Customer support and communication tools
• MLS®/DDF® integration partners

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through PCI-compliant providers
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Where we have used your personal information to make a decision that directly affects you, we will keep that information for a minimum of one year so you have a fair opportunity to request access to it.

Your Privacy Rights

Under PIPEDA and depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information. Where we confirm a correction is warranted, we will also pass the updated information along to any organization we shared it with during the prior year
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent, including unsubscribing from any marketing or promotional emails at any time

To exercise these rights, please contact us at [EMAIL_PLACEHOLDER]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Email Marketing & CASL Compliance

In accordance with Canada's Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (such as newsletters, listing alerts, or promotional offers) if you have provided express or implied consent.

• Every marketing email we send includes a clear and functional unsubscribe mechanism
• Unsubscribe requests are processed promptly, and no later than 10 business days as required by CASL
• We identify ourselves clearly in every commercial electronic message, including our contact information
• You may withdraw your consent to receive commercial electronic messages at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

We use Google Ads remarketing to show you tailored ads elsewhere on the web based on pages you've viewed on our site. This works by placing a cookie on your device that flags which pages you visited so relevant ads can later be shown to you — it does not identify you personally or grant access to your device. You can opt out anytime through Google's Ads Settings, or opt out of similar third-party cookie-based advertising at the Digital Advertising Alliance of Canada's opt-out page.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Questions, Complaints & Our Privacy Officer

We've designated a Privacy Officer who is responsible for overseeing our compliance with this policy and applicable Canadian privacy law. If you have a concern about how we've handled your personal information, please raise it in writing with our Privacy Officer first. If you remain unsatisfied with our response, you have the right to escalate your complaint to the federal Office of the Privacy Commissioner of Canada (or your provincial privacy regulator, where applicable).

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: